A record is created for each contact, and all the related communications and social profiles are consolidated, giving you a single view of who that contact is, how you know them, and how you have interacted with them. Nimble maps out your contacts, synchronizing all your communications and calendars. To get started with Nimble, all you have to do is import your contacts from wherever they may reside: Twitter, Facebook, LinkedIn, Google, and Outlook. Nimble integrates your social networks and contact information, so that you can uncover more opportunities for engagement in various social streams. In order to effectively engage, businesses need to go where their customers are and that has increasingly become social networks such as Twitter, Facebook, LinkedIn, and Google+.
Prospects and customers are interacting on social networks, bypassing traditional marketing and sales channels. It’s hard to see who said what to who and when.Īdding to that complexity is the growing penetration of social media into customer communications. Contacts are kept in Google, Outlook, LinkedIn, Facebook, and whatever system you may have in place. Today, we communicate with contacts in a variety of platforms, requiring us to have different tabs and different browsers open on our desktops. Nimble is more than “Social Contact Management” Scroll through the slideshow below to see Nimble in action. In this Deep Dive, take a closer look at how Nimble really works. In our Nimble Q&A, CEO Jon Ferrara shared his insights about how social media has transformed customer relationships and how Nimble empowers this new paradigm of CRM.
To put it simply, Nimble is a contact management system juiced up on social steroids. One of the value propositions of the Nimble platform is its ability to bring together your contacts from a multitude of disparate channels-Gmail, Outlook, LinkedIn, Twitter, Facebook, to name a few-and consolidate and synchronize them into one central location within Nimble. They live in their calendar, email, and contacts address book-none of which are connected. Salespeople connect and interact with their customers in a variety of networks and channels.
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